Return & Exchange Guarantee

You can enjoy 15% off your first order by using the discount code FAVNOV15 at checkout. The discount is applied instantly when you enter the code.

Yes — Fåv Naomi ships worldwide.
Shipping costs are calculated at checkout based on your country.
You will receive full tracking once your order ships.

Yes. All Fåv Naomi devices and skincare products are 100% authentic and sourced from trusted manufacturers.
We never sell replicas or unsafe products.

• USA: 3–7 business days
• International: 7–15 business days

You’ll receive automatic tracking updates when your order ships.

⸻

We accept major debit/credit cards, Apple Pay, Google Pay, PayPal, and Shop Pay installments (where available).

Yes, all devices come with a 1-year manufacturer warranty against defects.

Yes — we offer a full refund or replacement if your item arrives damaged, defective, or incorrect.
Simply contact us at support@favnaomiskincare.com within 7 days of receiving your order.

For hygiene and safety reasons, we cannot accept returns on opened skincare products.
However, if your item arrives damaged or not as described, we will replace it or refund you immediately.

Email support@favnaomiskincare.com with your order number and clear photos of the issue.
Our support team will review your request within 24–48 hours.

Once approved, refunds are processed within 3–7 business days depending on your bank or payment provider.

If your order is damaged during shipping, send us photos as soon as possible.
We will send a free replacement or issue a full refund — whichever you prefer.